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Questions

Everything you want to know, answered plainly.

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What is Legacy Registry?
Legacy Registry is a digital guest registry and growth platform built for funeral homes. It replaces the paper sign-in book with a digital sign-in, then automatically follows up with families and helps you grow your preneed business from the services you already hold.
How do guests sign in?
Guests can scan a QR code, tap an NFC card, or use an iPad at the door. It takes seconds, there is no line, and every guest is captured cleanly with their name, email, phone, and address.
Is the registry branded to my funeral home?
Yes. Every registry carries your funeral home name and look. Families experience your brand, not ours. Legacy Registry runs quietly in the background.
How does it help me grow preneed?
Every guest who signs in enters a respectful, automated follow-up. Families who show interest in preplanning are surfaced and tracked in your pipeline, so you can focus on the ones closest to ready. When a family is prepared to move forward, you can even collect payment inside the platform.
Do families still get a guest book?
They get a better one. The family of the deceased receives a beautiful digital guest book and obituary, the keepsake that used to get lost with a paper book, delivered cleanly and completely.
Do I need to be technical to use it?
Not at all. Setup and onboarding are white glove. We configure everything for you, train your team, and provide ongoing support. You focus on families. We handle the technology.
Who owns the data?
You do, completely. The account, the guest data, the automations, and every family relationship belong to your funeral home. Nothing is held hostage and nothing is shared without you.
What does it cost?
Plans start at $150 per month, month to month. A single preneed plan can carry thousands in face value, so the platform pays for itself many times over. See the pricing page for details.
Can you place an agent to help write plans?
Yes. On our Legacy plan we can place a licensed preneed agent to help work the leads your registry surfaces, so your team stays focused on families while the preneed business grows.
How do I get started?
Request a demo. We will show you the platform, map the preneed opportunity in your services, and get you live with white-glove onboarding.

Still have a question?

Book a short demo and we will answer everything, then show you exactly how it works for your home.

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